Privacy Policy

This policy describes how rooxefoodbeverage.com collects, uses, and protects users' personal data, in accordance with applicable legislation, including Regulation (EU) 2016/679 (GDPR).

1. Data We Collect

For the purpose of providing our consultancy services in the field of fluid thermodynamics and heat exchange systems, we may process the following categories of data:

Identification data: last name, first name, company name.
Contact data: email address, phone number.
Usage data: technical information (IP address, browser type, pages visited) collected via cookies and similar technologies for traffic analysis and website improvement.
Communication data: the content of messages sent via the contact form or email.

2. Purposes and Legal Bases for Processing

We process your data based on legal grounds, in particular:

Performance of a contract or taking pre-contractual measures: to respond to your requests regarding our services (analysis of heat exchanger efficiency, temperature management).
Your explicit consent: for sending marketing communications (if you have subscribed).
Legitimate interest: for website security and functionality, fraud prevention, and anonymized statistical analysis.
Legal obligation: for compliance with tax and archiving regulations.

3. Cookies and Similar Technologies

The site uses strictly necessary cookies for its operation. Analytics cookies (e.g., Google Analytics) help us understand how the site is used to improve it. You can manage your cookie preferences in your browser settings.

4. Data Sharing with Third Parties

Your data may be shared only in the following situations:

With technical service providers (hosting, analytics) who act as data processors and adhere to our confidentiality commitments.
With competent authorities, only when there is an explicit legal obligation.
We do not sell, rent, or trade your personal data to third parties for marketing purposes.

5. Your Rights

In accordance with the GDPR, you have the following rights:

Right of Access and Rectification

You can request access to your data or its correction if it is inaccurate.

Right to Erasure ("Right to be Forgotten")

You can request the erasure of your data, within the limits provided by law.

Right to Restriction of Processing

You can request the restriction of processing under certain circumstances.

Right to Object and to Withdraw Consent

You can object to processing or withdraw your consent for marketing at any time.

To exercise these rights, please contact us using the details below. We respond within 30 days.

6. Data Protection Contact

For any questions, requests, or notifications related to the processing of your personal data and the exercise of your rights, please contact the Data Protection Officer:

Company: Rooxe Fluid

Address: B-dul. Padiș 5A

Phone: 0250236769

Email: info@rooxefoodbeverage.com

You have the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing if you believe the processing violates regulations.

Last Updated: November 1, 2023

We reserve the right to update this policy periodically. The current version is always available on this page.

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